Please read fully to ensure the box is filled in correctly.
For more than one sample please change the quantity in the box. The price per sample reduces as you add more samples. Please type what sample you would like in the text box. A sample is typically about 15cm x 15cm. If you are requesting a sample of natural stone please bear in mind this is a small sample and the beauty of natural stone is the variation of colour.
Whilst we stock most samples there is the occasional product that we may have to order in from the manufacturer. In which case orders will be delayed by a few days. We aim to get all sample orders to you within a couple of days. Bradstone samples can take up to a week as they are sent separately.
**Please Note: We cannot take orders for samples over the phone**
eg. If you would like a sample of Raj Green and Modak, please put 2 in the quantity box.
If you would like 2 samples of Raj Green and 1 Modak put 3 in the quantity box. (please explain the breakdown in the text box)
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Our standard method of delivery is using the pallet delivery network. The delivery will arrive on a lorry with an electric tailift and a hand pump truck. Deliveries via hiab or moffet can be arranged but at an additional cost, click for further details.
Smaller items will be delivered via a parcel courier. All delivery methods will require someone to accept the delivery, check it over and sign received in good condition. Please note any damages on the delivery sheet / electronic device, do not use the product and contact us straight away.
Next day, AM/PM or even Saturday deliveries can be arranged at an extra cost. Please add your items to the shopping cart for an instant quote.
After your order has been dispatched you will be contacted on the phone (within 2 days), by your local pallet delivery company in your area, once they receive the goods from our local depot, to book-in a day that is convenient for you. (this will not occur on Timed, Next Day & Saturday deliveries)
After your order has been dispatched you will receive your goods within 2-3 days. No telephone book-in will occur.
Remember when handling your goods:
Take care when removing the packaging / banding and also when removing the product out of the crate / pallet as they may have weakened during transit and could be unstable.
The product is quite heavy, and some larger products can weigh a lot. Consider this when arranging the delivery, as you may need appropriate lifting equipment, or an extra pair of hands.
To ensure you prepare adequately for pallet deliveries please watch the video below for a comprehensive guide.